If I could give a new business owner one tip, it would be to use a CRM and to get it setup before you get busy with client work. Setting yourself up for success is like you telling the universe directly ‘I intend on having a successful business, but I also intend on utilising my time effectively’.

In the last five years, the Virtual Assistant role has grown exponentially, and this is because business owners are realising that their time is more valuable and can be better spent. There’s also a growing movement of entrepreneurs who have built businesses so that they can design lives that are balanced and family oriented, not so they replace 9-5 with 24/7.